Thank you for choosing VARAHI ENTERPRISE LTD. We are committed to providing our customers with fast, safe, and reliable delivery services. Please read the following logistics and delivery policy carefully before placing your order.

I. Shipping Location

All orders are shipped from our UK warehouse.

II. Order Processing Time

Order processing time: 1-2 business days. Orders are processed Monday to Friday (excluding UK public holidays).

We will arrange shipment as soon as possible after successful payment and inventory confirmation.

Please note that order processing time may be extended during promotional activities, holidays, or increased order volume.

III. Delivery Time

Estimated delivery times are as follows (for reference only):

Delivery Area | Estimated Delivery Time UK | 2-5 business days

Actual delivery time may be delayed due to weather, customs inspection, logistics company arrangements, traffic conditions, or other force majeure events.

IV. Shipping Costs

Order shipping costs will be automatically calculated and displayed on the checkout page based on the shipping address, order weight, and delivery method.

If the website offers free shipping, the rules of the promotion will apply.

V. Order Tracking

After your order is shipped, we will send you a shipping notification via email (and a tracking number, if applicable).

You can check your order’s delivery status at any time using the tracking number.

VI. Receiving Instructions

Please ensure that the recipient’s name, address, contact number, and postal code you provide are accurate.

The customer is solely responsible for any delivery failures, returns, or additional delivery costs caused by incorrect addresses, incomplete contact information, or lack of signature upon delivery.

VII. Package Damage or Loss

If you receive the goods and find:

Severely damaged packaging;

Missing items;

Damaged items;

Incorrect items received;

Please contact us within 48 hours of receiving the package, providing your order number and relevant photos. We will assist you as soon as possible.

If the package is confirmed lost during transit, we will arrange for a replacement or refund after verification.

VIII. Delivery Restrictions

Some remote areas, outlying islands, or special areas may require additional delivery time or fees.

Some items may not be able to be delivered to certain countries or regions due to laws and regulations, transportation restrictions, or logistical requirements.

IX. Force Majeure

In the event of delivery delays due to natural disasters, severe weather, war, pandemics, government regulations, strikes, traffic disruptions, or other force majeure events, we will actively assist customers in tracking the logistics situation, but we will not be liable for any delays caused by such events.

Thank you for choosing VARAHI ENTERPRISE LTD. We will continue to provide you with safe, fast, and reliable delivery services.